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BlueBay seeks to operate its business in a responsible way to build trust and confidence in our brand.

Regulatory Compliance and Responsible Business Conduct

Regulatory requirements and compliance arrangements designed to promote compliance with regulations are set out in BlueBay’s Compliance Manual. This is formally updated and redistributed to all employees once a year. All employees are required to sign an initial, and thereafter an annual, undertaking that they are familiar with, and comply with the guidelines laid out in the Compliance Manual. Additionally BlueBay employees are required to sign up to RBC’s code of conduct.

BlueBay's internal code of conduct is encompassed in the BlueBay Compliance Manual, which incorporates the code of ethics.

Client Relations

Our clients lie at the heart of our business. BlueBay's Client Relationship Management team is made up of experienced Client Directors, each with regional expertise. Every client is allocated a dedicated Client Director who works towards forming a trusted partnership with them, alongside handling day-to-day enquiries, organising and attending client review meetings with the portfolio managers, providing regular portfolio reporting and thought leadership, as well as advising of any important developments at BlueBay and within the market.

In addition, BlueBay has a team of Institutional Portfolio Managers (IPMs) who are strategy-dedicated client-facing specialists, whose role includes providing insightful client portfolio report content, conducting client review meetings and participating in portfolio enhancement or product development initiatives.

Surveys are an important tool for engaging with our clients and identifying ways that we can enhance our client offering. As well as taking part in a number of externally co-ordinated surveys, we commission our own bespoke survey, which gives us detailed knowledge of how clients view our investment, relationship management and operational capabilities.

Suppliers and Contractors

For our cleaning contractors in the UK, BlueBay pays above the minimum wage.